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Website Terms and Conditions

Effective Date: July 8, 2025

Welcome to the Keep It Moving, LLC website ("Website"). These Terms and Conditions ("Terms") govern your access to and use of the Website and the services offered through it, including online booking and payment for physical screenings. By accessing or using our Website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website or services.

Keep It Moving, LLC provides DOT, PPE, and Pre-Employment Physicals screenings. Please read these Terms carefully, as they contain important information regarding your rights and obligations.

1. Acceptance of Terms

By accessing, browsing, or using the Keep It Moving, LLC Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree to these Terms, you may not access or use the Website or its services.

2. Nature of Services

Keep It Moving, LLC provides scheduling and payment services for various physical screenings, including:

  • Department of Transportation (DOT) Physicals

  • Preparticipation Physical Evaluation (PPE) Clearances

  • Pre-Employment Physicals

IMPORTANT DISCLAIMER:
The content provided on this Website is for informational and scheduling purposes only. It is not intended to provide medical advice, diagnosis, or treatment. Always consult with a qualified healthcare professional for any medical concerns or before making any decisions about your health.
3. Online Booking and Payment
  • Appointment Scheduling: Our Website allows you to schedule appointments for the physical screenings we offer. All appointments are subject to availability.

  • Payment: All services booked through the Website require upfront payment at the time of booking. We accept various online payment methods as indicated onthe Website. You agree to provide accurate and complete payment information.

  • No Insurance Acceptance: Keep It Moving, LLC does not accept health insurance for any of its services. All services are self-pay. It is your responsibility to understand and agree to this payment model before booking an appointment. 

  • Cancellation and Rescheduling Policy:
    Cancellations: Cancellation Policy, "Cancellations made at least 24 hours in advance of the appointment time will receive a full refund. Cancellations made less than 24 hours in advance may be subject to a cancellation fee of 50% forfeiture of the payment.

  • Rescheduling: Rescheduling Policy, "Appointments can be rescheduled free of charge up to 2 hours before the scheduled time. 

  • No-Shows:  No-Show Policy., Failure to attend a scheduled appointment without prior cancellation or rescheduling will result in forfeiture of the full payment.

4. Exam Results and Confidentiality
  • No Online Results: Results of your physical screenings will NOT be provided through this Website or any online portal.

  • Result Delivery: Your results will be provided directly to the requesting employer/entity as authorized by you, and/or a copy will be provided to you in person at the time of your exam or via secure mail, as agreed upon during your visit.

  • Confidentiality: We are committed to maintaining the confidentiality of your Protected Health Information (PHI) collected during your physical screenings. While Keep It Moving, LLC does not bill insurance and may not be a HIPAA "covered entity" in the traditional sense, we adhere to strict privacy practices to protect your health information. Your explicit written authorization will be obtained at the time of your exam for the release of your results to your employer, in accordance with applicable federal (e.g., DOT) and state laws.

5. Online Messaging to Certified Medical Examiners (NRCME)
  • Purpose: The messaging feature on this Website is provided for general inquiries related to your appointments, documentation, or non-urgent follow-up questions after an exam.

  • NOT for Emergencies: This messaging system is NOT for medical emergencies. If you are experiencing a medical emergency, please call 911 immediately or seek immediate medical attention.

  • No Medical Advice/Diagnosis: Do not use this messaging system to seek medical advice, diagnosis, or treatment for new medical conditions or urgent health concerns. Our Certified Medical Examiners will not provide medical advice or diagnoses through this platform.

  • Response Times: Messages are typically reviewed during business hours 1:30 pm to 4:30 pm EST business hours, e.g., Monday-Friday. We aim to respond within 1-2 business days. For urgent matters, please call our office directly at 864-497-5877.

  • Confidentiality: While we strive to maintain the security and confidentiality of messages sent through this system, all electronic communications carry some inherent risks. Please do not send highly sensitive personal health information that has not already been part of your exam records through this messaging feature.

6. User Responsibilities

You agree to:

  • Provide accurate, current, and complete information when booking appointments and making payments.

  • Comply with all applicable laws and regulations when using the Website.

  • Do not use the Website for any unlawful or prohibited purpose.

  • Maintain the confidentiality of any login credentials if provided.

7. Intellectual Property

All content on this Website, including text, graphics, logos, images, and software, is the property of Keep It Moving, LLC or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission.

8. Disclaimers and Limitation of Liability

Website "As Is": The Website and its services are provided on an "as is" and "as available" basis. Keep It Moving, LLC makes no warranties, express or implied, regarding the operation or availability of the Website or the accuracy, completeness, or reliability of any content.

No Guarantees: We do not guarantee that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.

Limitation of Liability: To the fullest extent permitted by law, Keep It Moving, LLC, its affiliates, officers, directors, employees, agents, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Website; (b) any conduct or content of any third party on the Website; (c) any content obtained from the Website; and (d) unauthorized access, use, or alteration of your transmissions or content.

9. Indemnification

You agree to indemnify, defend, and hold harmless Keep It Moving, LLC, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your (or anyone using your account's) violation of these Terms

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Spartanburg County,, South Carolina.

11. Changes to Terms

We reserve the right to modify or update these Terms at any time. We will notify you of any material changes by posting the updated Terms on the Website with a new "Effective Date." Your continued use of the Website after any such changes constitutes your acceptance of the new Terms.

12. Contact Information
  • If you have any questions about these Terms, please contact us at:

  • Keep It Moving, LLC

  • 2001 South Pine Street Suite D

  • 864-497-5877 or 864-285-0609

  • contact@keepitmovingphysicals.com

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Keep It Moving, LLC

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2001 South Pine St,Suite D
Spartanburg,SC 29302

info@keepitmovingphysicals.com
864-497-5877 or 
864-285-0609

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Terms and Conditions

© 2025 Keep It Moving, LLC

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